Last updated: May 2026
These Terms and Conditions govern all equipment hire agreements between Shush Party Hire ("we", "us") and the customer ("you"). By making a booking and paying a deposit, you agree to these terms in full.
Shush Party Hire
ABN: 81 343 920 567 · Point Lonsdale, VIC 3225
A booking is confirmed when you pay the non-refundable deposit of $150 AUD and receive written confirmation. Availability is not guaranteed until the deposit is received.
The deposit is applied toward your total hire fee. The remaining balance is due 7 days before your event date and will be invoiced automatically. All prices include GST and are in Australian Dollars.
The balance invoice is issued 7 days before your event. Payment is due within 48 hours of the invoice being sent. Failure to pay by the event date may result in your booking being cancelled without refund of the deposit.
A refundable bond of $300 AUD is charged at the time of balance payment, covering any loss of or damage to the equipment during your hire period.
The bond is refunded within 3 business days after the equipment is returned and inspected, provided it is returned in the same condition it was delivered (normal wear excluded).
If any deductions are required, we will notify you before processing them. Deductions are limited to fair repair or replacement costs.
During the hire period, you are responsible for the safe keeping of all equipment including headsets, transmitters, charging cables, and transport tubs.
Damage beyond fair wear and tear is charged at $100 per headset and proportionate costs for transmitters and accessories. Photographic evidence will be provided before any charge is applied.
If any equipment is lost or stolen during your hire period, you are responsible for the replacement cost: $100 per headset, $200 per transmitter. We recommend checking whether your home contents or event insurance covers temporarily hired equipment.
Delivery within our standard zone (Geelong, Bellarine Peninsula, Surf Coast) is a flat $40 AUD per event. Equipment can alternatively be collected from Point Lonsdale free of charge by prior arrangement. Headsets must be packed and ready for collection at the agreed time.
Cancellation 7+ days before the event: Full refund of any payments beyond the $150 deposit. The deposit is non-refundable.
Cancellation within 7 days of the event: No refund of any amounts paid, including the deposit and balance.
Cancellations must be made in writing to booking@shushpartyhire.com.au. Rescheduling to a new date is not treated as a cancellation and will be accommodated subject to availability.
If your event cannot proceed due to circumstances outside your control (e.g., severe weather or government restrictions), we will offer a one-time rescheduling at no additional charge. Credit is valid for 12 months from the original event date.
Shush Party Hire holds current public liability insurance. A certificate of currency is available on request.
Our liability is limited to the total amount you have paid us. We are not liable for any consequential loss, including event cancellation costs or loss of enjoyment. The equipment is designed for indoor and semi-protected outdoor use in dry conditions.
Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law (ACL), including applicable consumer guarantees. Where those rights cannot be excluded, our liability is limited to re-supplying the services or the cost of re-supply.
A separate Equipment Hire Agreement is emailed to you after your deposit is paid. That agreement incorporates these Terms and Conditions and must be signed before equipment is delivered or collected.
We handle your personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions.
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Victoria.
Questions about these terms? Contact us at booking@shushpartyhire.com.au before booking.